FAQ
Frequently Asked Questions
Is ClashPerk Legal / Fair Play?
Yes, we always support Fair Play. ClashPerk collects all the data directly from Supercell API.
Why is the bot not working on my server?
Make sure that ClashPerk has all the required permissions in your Discord. Run the /debug command to check missing permissions and other issues.
What is clan verification?
To prevent abuse, the bot verifies that you're a leader or co-leader of the clan. This ensures you're not tracking clans you don't own or adding the same clan to multiple servers.
How does last seen work?
Due to API limitations, the bot can't directly see who is online or recently active. Instead, we estimate a player's last-seen time based on the following activities. These give us a rough idea of when someone was last active in the clan.
What is activity score?
Whenever the bot captures an activity (mentioned above), the player gets a +1 score. This score reflects the total number of activities the bot has seen for that player, helping us determine who are the most active or inactive members.
How does the clan games scoreboard work?
Clan Games points can't be directly pulled from the API. Instead, we track the Games Champion achievement. At the start of Clan Games, we capture each player's progress, and then compare it every 10-15 minutes. The difference shows how many points they've earned during the event, and this updates the scoreboard.
Why is Gold/Elixir Looted 0 for Some Players?
Once a player hits 2 billion in looted Gold or Elixir, the API stops increasing the count. This is an API limitation that affects players who reach this cap.
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